At ChanderiThread (“we,” “our,” or “us”), accessible from https://chanderithread.com, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop with us.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping addresses, payment details (processed securely via third-party gateways).
- Non-Personal Information: Browser type, device information, IP address, and browsing activity.
- Cookies & Tracking Data: To improve user experience, analyze traffic, and show relevant products/offers.
2. How We Use Your Information
We use the collected data for purposes such as:
- Processing and delivering your orders.
- Providing customer support.
- Sending order confirmations, shipping updates, and promotional offers (only if you opt-in).
- Improving our website, products, and services.
- Ensuring website security and preventing fraudulent transactions.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share limited information with:
- Payment Gateways (e.g., Razorpay, PayPal, Stripe) to securely process transactions.
- Shipping & Logistics Partners for order delivery.
- Analytics Tools (such as Google Analytics) to improve site performance.
- Legal authorities if required by law.
4. Cookies Policy
Our website uses cookies to:
- Remember your preferences and shopping cart.
- Improve website functionality.
- Provide personalized offers.
You can disable cookies in your browser settings, but some features of our site may not work properly.
5. Data Security
We use SSL encryption and trusted third-party payment gateways to protect your information. While we take reasonable precautions, no online platform can guarantee 100% security.
6. Your Rights
As a user, you have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt-out of promotional emails at any time.
- Request clarification on how your data is used.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: support@chanderithread.com
📍 Address: Chanderi, Madhya Pradesh, India